Hi,
I'm trying to run commands on Redback.router but i get this error :
Connect failed:(-32534) Disconnect : Protocol error
I use SSH2 Method and when i click Telnet/SSH from the device, it open the connection corectly with Secure-CRT (with SSH2..)
I'm running 3.10 version of the cattools.
do you know what could be the problem ?
thanks
Hello to the group!
Please forgive me if this is a basic thing that a netadmin should know; I have no formal training on this so much of my knowledge is from bits and blurps from the Internet searches I've been doing combined with trial-and-error.
TL;DNR Version: What is the PROPER way to get CatTools past the "Press ENTER to continue" screen that follows the "Press CTRL-Y to continue" splash screen when using SSH on an Avaya ERS4850? I rigged a way through, but I don't think it's right.
Edit: And I meant to say, I've already seen Wiki Cattools with Avaya ERS switches and the link it provides to variations...
Long Version:
Our organization uses CatTools for taking the running-config of our network gear, mostly Avaya/Nortel/BayStack equipment. For the vast majority, it's been working fine, as we were using Telnet. However, we're slowly moving to SSH and I have one switch I'm trying to get into a little more cleanly than the method I've found.
I've spent the better part of two days trying to figure this out, searching Thwack and the Internet in general, to no avail. It was by studying the debug output that I finally figured out what was happening and came up with a workaround. But I don't like my method.
Here's the debug before I figured it out:
[code]
<NEWSESSION CatTools 3.11.3 3/15/2018 1:05:07 PM>
<PROTOCOL=SSH2>
<DEVICE TYPE=Nortel.Switch.Ethernet>
<ACTIVITY TYPE=Device.Backup.Running Config>
<ACTIVITY SCRIPT=C:\Program Files (x86)\CatTools3\Scripts\Client.Device.Backup.Running Config.txt>
<USERS NAME FOR DEVICE=SomeSwitch>
<C OK 1:05:08 PM>
<R-1:05:08 PM>[13][10]
<R-1:05:08 PM> ### ### ### ### ### ### ### ##### ### ### ##### ### ### ##### ### ### ### ### ### ### ### ### ### ### ### ### ### ### ### ### ### ### ### ### ### ### ### ### ### ### ### ### ### ### ### ### ### ### ### ### ### ### ### ### ########## ### ###### ########## ### ###### ########## ### ############ ### #### ############ ### #### ############ ### ### ### ## ### ### ### ### ### ### ###Enter Ctrl-Y to begin.****************************************************************** Ethernet Routing Switch 4850GTS-PWR+ ****** Avaya ****** Copyright (c) 1996-2017, All Rights Reserved ************ HW:15 FW:5.8.0.3 SW:v5.10.1.039******************************************************************
<W-1:05:09 PM>[25]
<R-1:05:09 PM>Last login: --[13][10]Failed retries since last login: 0[13][10]Press ENTER to continue[13][10]
================================================================================
WFMDRetVal=1 Waiting for: "Logout"
WFMDRetVal=2 Waiting for: "Enter Username:"
WFMDRetVal=3 Waiting for: "Enter Password:"
WFMDRetVal=4 Waiting for: ">"
WFMDRetVal=5 Waiting for: "#"
WFMDBuffer="last login: --[13][10]failed retries since last login: 0[13][10]press enter to continue[13][10]"
================================================================================
[/code]
I see the [##] codes, which I figured early on are ASCII. [13] is <CR>, [10] is <LF>, and [25] is <EM>. I know <CR> is <CTRL-M>, so it would follow that <EM> would be <CTRL-Y> (which we would expect with an Avaya/Nortel switch).
So the last few lines appear to show we R (Read, receive) the Avaya splash screen (all the ### ## ####) and then W (Write, send) [25] (<CTRL-Y>) and we then read from the device a quick banner showing the number of failed retries, etc., at which point we must hit <CR>.
It appears to me, however, by the five "Waiting for" lines, that CatTools doesn't think it's logged in yet. Were this Telnet, CatTools would be correct: It is AFTER the CTRL-Y where we enter login information -- in TELNET. But in SSH, we won't see the splash screen nor the "Press ENTER to continue" line without a successful (SSH) login.
So this is where I kept getting stuck. We're logged in, but CatTools doesn't seem to think so. To work around this, I set up a variation to use CTRL-Y followed by CTRL-M as a *PRE* login keystroke. The reason I don't think it's right is because (1) it should be *POST* login but CatTools doesn't seem to think it's logged in; and (2) after doing this, CatTools receives a command prompt from the device, but just sits there for about 20 seconds before continuing, claiming to be waiting for a known device prompt.
The output of the debug after the workaround is in place is as follows:
[code]
<NEWSESSION CatTools 3.11.3 3/15/2018 2:51:33 PM>
<PROTOCOL=SSH2>
<DEVICE TYPE=Nortel.Switch.Ethernet>
<ACTIVITY TYPE=Device.Backup.Running Config>
<ACTIVITY SCRIPT=C:\Program Files (x86)\CatTools3\Scripts\Client.Device.Backup.Running Config.txt>
<USERS NAME FOR DEVICE=SomeSwitch>
<C OK 2:51:34 PM>
<R-2:51:34 PM>[13][10]
<R-2:51:34 PM> ### ### ### ### ### ### ### ##### ### ### ##### ### ### ##### ### ### ### ### ### ### ### ### ### ### ### ### ### ### ### ### ### ### ### ### ### ### ### ### ### ### ### ### ### ### ### ### ### ### ### ### ### ### ### ### ########## ### ###### ########## ### ###### ########## ### ############ ### #### ############ ### #### ############ ### ### ### ## ### ### ### ### ### ### ###Enter Ctrl-Y to begin.****************************************************************** Ethernet Routing Switch 4850GTS-PWR+ ****** Avaya ****** Copyright (c) 1996-2017, All Rights Reserved ************ HW:15 FW:5.8.0.3 SW:v5.10.1.039******************************************************************
<W-2:51:35 PM>[25]
<W-2:51:35 PM>[13]
<R-2:51:35 PM>Last login: --[13][10]Failed retries since last login: 0[13][10]Press ENTER to continue[13][10][13][13][10]<Device Hostname Here>#
================================================================================
WFDRetVal=0. Waiting for: "ctrl-ytobegin"
WFDBuffer="lastlogin:--failedretriessincelastlogin:0pressentertocontinue<DeviceHostnameHere>#"
================================================================================
<W-2:52:05 PM>[13]
<W-2:52:05 PM>[13]
<R-2:52:05 PM>[13][13][10]
.......and the debug continues, to show the running-config as one would expect, etc......
[/code]
The main reason I don't think this is right is because the output states it's waiting for the "Press CTRL-Y to continue" prompt after it's already been given, and the "Info Log" pane shows "Waiting for a known device prompt".
Is there a better way to use SSH via CatTools with an ERS 4850GTS?
Many thanks in advance. I'd love to clean / speed this process up.
Regards,
Wirefly
I am attempting to configure Cat Tools to backup some of our Dell PowerConnect 5548s running-configs over SSH, however I am running into problems when initiating the SSH session. Since the Dell SSH on the appliance is built on top of Telnet, it prompts for a useless field "Login as:" before asking for the local username and password. This first field has no effect on whether or not you can authenticate to the device.
I cannot find a way to put in a carriage return or line-feed command to make the session continue to the "Username: " prompt.
I apologize for my sentence structure on this post.
Cheers,
Stefan
Hi, We have just installed some extreme switches and currently
it is backing up using model X450-24X running the show configuration command.
We are wanting to run the following below command and wondered whether this
would be possible if we had a variations file and running a TFTP server on
server where cat tools is installed.
tftp put x.x.x.x vr "VR-Default"primary.cfg **Saved file name***.cfg
The above command makes it easier to restore configs if we were to have issues.
We tried running Device.Backup.TFTP activity but it currently only supports Cisco Devices.
Thanks
I'm having issues just getting logged into a SonicWall TZ210 using CatTools.
Running latest version of CatTools and firmware on SonicWall.
I get the error:
Did not receive expected response after sending password.
SonicWall logs show access denied due to bad credentials.
I have been all over this forum and have tried everything:
New device INI
Variations
I'm attaching same logs files that were requested with similar issues previously
Any help will be greatly appriciated/
Thanks,
Erol
I have handful of SonicWALLs in field I need to do scheduled backup. However from what I can tell, the Cattools 3.11 still can not backup SonicWALL properly. Versions of the running SonicOS are 5.9 and newer.
Maybe it was my configuration issue...Here below are some screenshots.
Other tabs are defaults and I did not use Variants if that matters.
Thanks,
/S
Dear community,
I am currently trying to configure Kiwi Cattools v3.9.1 (no Solarwinds support any more) to back up our Cisco devices' running config. The backup from some devices work without problem, from some other devices Kiwi cannot back up the config (routers and switches).
The network settings (routing, firewall rules etc) are correct because we use an additional type of activity (Device.CLI.Send.commands) with the affected devices which works properly.
When running a Device.Backup.Runinng.Config activity against the devices, two things happen:
- The activity finishes with the following error for all the specified devices and the config is not backed up at all:
"Unable to log to Debug file. Error: Bad file name or number"
- The activity finishes without error, Kiwi confirms the backup with "Backup Running Config results: OK" for all specified devices, I see in the mail queue that the e-mail has been queued and contains an attachment (HTML report about the activity's result) but not all the configs have been backed up locally into the specified folder (C:/Shares) and the e-mail does not list all the devices as backed up. After enabling debug mode, I can see that Kiwi logs in to all the devices, backs up the configs and disconnects from the devices successfully, so it seems that the activity has been finished successfully but the config files from some of the devices are missing at the end.
At this point, I received the following error message for these devices:
"Log to file error: Bad file name or numberC:\Program Files(x86)\CatTools3\ClientTemp\RunningConfig.[device_name].temp.txt" note: device_name is hidden in the message
The missing files are from the same devices until I change the name of the problematic devices in Kiwi. When that happens, Kiwi does not drop the previous error message any more for the device but does not bac kup the config at all.
I tried to change the hostname on one problematic device as well but it did not help -> no backed up config.
The Kiwi service has also been restarted, it did not help.
By now I could not find any solution on the web nor any reference to any Cattools bug.
Do you have any idea? Maybe some bug in v3.9.1? Do you know any solution?
Thank you for the help in advance.
Hi All ,
I am not able to take the backup of Fortigate which has configured on VDOM environment .
Some Fortigate's I am able to take but Vdom configuration's are missing from the Backup .
Did any one faced this issues and what was the solutions you found on Kiwi Cat tools
Please help thanks in advance
Regards
Vineeth
Hello Everyone,
I have to following issue with Cattools 3.11.0:
An activity which has a type of: Device.Backup.Running Config, which should make a backup of the running-config of a Nexus switch.
It should connect through a Linux host and that Linux host should connect to the Nexus switch, and after that make a backup of the running-config.
The login into the linux system works.
The SSH session to the Nexus switch also works.
But after the connection has been established it sends the following commands on the Nexus switch:
su
cat /etc/xinetd.conf
cat /etc/passwd
The above is the problem, I don't want those commands are send, I want that cattools makes a backup of a Nexus switch via a Linux host.
Has anyone also ran into this problem and have a fix for this problem?
I have searched the internet and also this forum but couldn't find any solution to this problem.
Explanation for the attachment:
1. Connected to the Linux host
2. An Error message for which I cannot find any information on the internet
3. Connected to the Nexus switch
4. Sending command: cat /etc/xinetd.conf
5. Sending command: cat /etc/passwd
6. Disconnected from the Nexus switch
Cut from the debug file created by cattools:
after successful login:
<R-14:54:48>[13]DEVICE_NAME#
<W-14:54:49>[13]
<R-14:54:49>[13][13][10][13]DEVICE_NAME#
<W-14:54:49>su[13]
<R-14:54:49>su[13][13][10] ^[13][10]% Invalid command at '^' marker.[13][10][13]DEVICE_NAME#
<W-14:54:49>cat /etc/passwd
<R-14:54:49>cat /etc/passwd
<W-14:54:49>[13]
<R-14:54:49>[13][13][10] ^[13][10]% Invalid command at '^' marker.[13][10][13]DEVICE_NAME#
<W-14:54:49>cat /etc/xinetd.conf
<R-14:54:49>cat /etc/xinetd.conf
<W-14:54:49>[13]
<R-14:54:49>[13][13][10] ^[13][10]% Invalid command at '^' marker.[13][10][13]DEVICE_NAME#
<D 14:54:49>
Hello,
We have an HP Procurve J4903A Switch 2824 and it is integrated with RADIUS Server for authentication.
We are using Cat Tools 3.4 demo version and tried to configure the switch for configuraton backup using Method SSH2.
And using Device.Backup.Running Config Type and SSH Username/Password are supplied. When Run the backup it shows the errors:
"Did not receive expected prompt when entering enable mode", and "Aborting: Unable to enter enable mode".
Do anybody faced this issue with SSH? Please help me to solve this problem.
Regards,
Achu
Hi Thwack community,
this is my first discussion
We are having some troubles with "Checkpoint Security Gateway" Devices. Because there is no suitable Device-Template for those devices i used the Generic.Device combined with a Device Variation to backup the Running Configuration.
Device Details: Check Point Security Gateway using Gaia R77.20 as OS, Kiwi Cattools 3.6.0
I always try to copy the manual steps i would do via putty/SSH to cattools. Those manual steps would be:
Somehow cattools is having some problems with those steps :/
It isn´t getting input from the "show configuration" command which should print to stdout "Did not receive echo of show configuration command".
I attached you the log-info File and the Device variations so you could get a look into the changes i made.
Has anyone ever had similar problems (and a solution to it)? Especially with Checkpoint Devices?
Best regards,
Max
I am attempting to configure Cat Tools to backup some of our Dell PowerConnect 5548s running-configs over SSH, however I am running into problems when initiating the SSH session. Since the Dell SSH on the appliance is built on top of Telnet, it prompts for a useless field "Login as:" before asking for the local username and password. This first field has no effect on whether or not you can authenticate to the device.
I cannot find a way to put in a carriage return or line-feed command to make the session continue to the "Username: " prompt.
I apologize for my sentence structure on this post.
Cheers,
Stefan
Hi, I want to backup an Aruba switchstack and received this error message.
I created the device as Generic.Device and tried a lot of different combinations of Prompts and variations but I always get "Did not receive command prompt after connecting via SSH".
What are the correct settings to backup an Aruba Switch?
Here the message I get, depending on the configuration it slightly changes:
<NEWSESSION CatTools 3.11.4 06.09.2018 15:27:10>
<PROTOCOL=SSH2>
<DEVICE TYPE=Generic.Device>
<ACTIVITY TYPE=Device.Backup.Running Config>
<ACTIVITY SCRIPT=D:\Kiwi\CatTools3\Scripts\Client.Device.Backup.Running Config.txt>
<USERS NAME FOR DEVICE=myswitch>
<C OK 15:27:11>
<R-15:27:11>We'd like to keep you up to date about:[10] * Software feature updates[10] * New product announcements[10] * Special events[10]Please register your products now at: www.hpe.com/networking/register[10][10][10]
<R-15:27:11>Aruba JL075A 3810M-16SFP+-2-slot Switch[13][13][10]Software revision KB.16.06.0006[13][13][10][13][13][10] (C) Copyright 2018 Hewlett Packard Enterprise Development LP[13][10][13][10] RESTRICTED RIGHTS LEGEND[13][10] Confidential computer software. Valid license from Hewlett Packard Enterprise[13][10] Development LP required for possession, use or copying. Consistent with FAR[13][10] 12.211 and 12.212, Commercial Computer Software, Computer Software[13][10] Documentation, and Technical Data for Commercial Items are licensed to the[13][10] U.S. Government under vendor's standard commercial license.[13][10][13][10][27][1;13r[27][1;1H
<R-15:27:11>[27][24;1HPress any key to continue[27][13;1H[27][?25h[27][24;27H
================================================================================
WFMDRetVal=1 Waiting for: ">"
WFMDRetVal=2 Waiting for: "#"
WFMDRetVal=3 Waiting for: "Username:"
WFMDRetVal=4 Waiting for: "Password"
WFMDBuffer="we'd like to keep you up to date about:[10] * software feature updates[10] * new product announcements[10] * special events[10]please register your products now at: www.hpe.com/networking/register[10][10][10]aruba jl075a 3810m-16sfp+-2-slot switch[13][13][10]software revision kb.16.06.0006[13][13][10][13][13][10] (c) copyright 2018 hewlett packard enterprise development lp[13][10][13][10] restricted rights legend[13][10] confidential computer software. valid license from hewlett packard enterprise[13][10] development lp required for possession, use or copying. consistent with far[13][10] 12.211 and 12.212, commercial computer software, computer software[13][10] documentation, and technical data for commercial items are licensed to the[13][10] u.s. government under vendor's standard commercial license.[13][10][13][10][27][1;13r[27][1;1h[27][24;1hpress any key to continue[27][13;1h[27][?25h[27][24;27h"
================================================================================
Best regards
Patrick
Hey guys... I have a pair of Ubiquiti NanoBridge M5's that I use for a wireless bridge. I currently use CatTools to backup my switches, routers, and firewalls. I would like to backup the config of these M5's too... however, I have not been able to find a good script to make it work. Has anyone had any experience with backing these up? I believe they are DD-WRT based, so we may be able to use that as a place to start...
I am currently trying to set up KiwiCatTools to take a Device.Backup.Running Config of my current Microwave Links which are NanoBridge M5, I have CatTools working for Dell /Cisco and HP Switches.
Following the advice in this discussion Re: Automate backup of config from Ubiquiti NanoBridge M5 (DD-WRT) , I set the devices as Linux.RedHat.Bash and have double checked all usernames and passwords are correct and have also added the prompt fields that appear when using SSH to access the links.
Can ping all devices from CatTools but Device.ConnectivityTest.Login always fails.
Firmware on nanobridges is XM.v5.6.7.
Cattools 3.11 (enterprise)
Any help would be appreciated. Thanks in advance.
Dear community,
I am currently trying to configure Kiwi Cattools v3.9.1 (no Solarwinds support any more) to back up our Cisco devices' running config. The backup from some devices work without problem, from some other devices Kiwi cannot back up the config (routers and switches).
The network settings (routing, firewall rules etc) are correct because we use an additional type of activity (Device.CLI.Send.commands) with the affected devices which works properly.
When running a Device.Backup.Runinng.Config activity against the devices, two things happen:
- The activity finishes with the following error for all the specified devices and the config is not backed up at all:
"Unable to log to Debug file. Error: Bad file name or number"
- The activity finishes without error, Kiwi confirms the backup with "Backup Running Config results: OK" for all specified devices, I see in the mail queue that the e-mail has been queued and contains an attachment (HTML report about the activity's result) but not all the configs have been backed up locally into the specified folder (C:/Shares) and the e-mail does not list all the devices as backed up. After enabling debug mode, I can see that Kiwi logs in to all the devices, backs up the configs and disconnects from the devices successfully, so it seems that the activity has been finished successfully but the config files from some of the devices are missing at the end.
At this point, I received the following error message for these devices:
"Log to file error: Bad file name or numberC:\Program Files(x86)\CatTools3\ClientTemp\RunningConfig.[device_name].temp.txt" note: device_name is hidden in the message
The missing files are from the same devices until I change the name of the problematic devices in Kiwi. When that happens, Kiwi does not drop the previous error message any more for the device but does not bac kup the config at all.
I tried to change the hostname on one problematic device as well but it did not help -> no backed up config.
The Kiwi service has also been restarted, it did not help.
By now I could not find any solution on the web nor any reference to any Cattools bug.
Do you have any idea? Maybe some bug in v3.9.1? Do you know any solution?
Thank you for the help in advance.
I have a question, I have 2 Cisco WiSM (Cisco 6500 blade) that I am trying to use Cat tools to backup the config files on a regular schedule. I have run into the following error when trying to run the activity: "Did not receive expected response to command: configshow" and then Cat tools disconnects from the switch. I used telnet to issue the show running-config command and what I noticed is right after the show running-config command is issued the switch prompts with: "Press Enter to continue or <CTRL-Z> to abort" or "--More-- or (q)uit " and sits there until there is user intervension. How can I automate the CR to continue command so I can use Cattools to pull the configuration of these switches? Any help would be greatly appreciated.
Thanks
Hi ,
I am trying to use Cattools to back up some Cisco Switches and Routers.
The problem I am having is that the devices are set up for login local and therefore require a Username and a password. I can't seem to find anywhere in the device setup to add the username and when I run the backup job I get
"Specified Username is invaid for device (prompt: Username:)"
This is the same with both the Cisco.Router.General and the Cisco.Switch.IOS types.
Help please !
Nigel
Hi ,
I have a couple of Juniper J2320 routers which need to be backed up . I have configured them for the backup but unfortunately it's not taking the back up . This routes are configured with the static user id and pwd . bellow is the debug log's I collected from the cat tools .
<NEWSESSION Kiwi CatTools 3.3.4 4/3/2010 12:32:07 PM>
<PROTOCOL=Telnet>
<DEVICE TYPE=Juniper.Router>
<ACTIVITY TYPE=Device.Backup.Running Config>
<ACTIVITY SCRIPT=C:\Program Files\CatTools3\Scripts\Client.Device.Backup.Running Config.txt>
<USERS NAME FOR DEVICE=10.7.0.65>
<C OK 12:32:07 PM><R-12:32:07 PM>[13][00][13][10]INDEL-BULANDSHAR-T3-POP-J2320 (ttyp1)[13][00][13][10][13][00][13][10]login:
================================================================================
WFMDRetVal=1 Waiting for: "Password:"
WFMDRetVal=2 Waiting for: "Password required, but none set"
WFMDRetVal=3 Waiting for: "Username:"
WFMDBuffer="[13][00][13][10]indel-bulandshar-t3-pop-j2320 (ttyp1)[13][00][13][10][13][00][13][10]login: "
================================================================================
I have properly configured the user name and password when it added to cattools
Could you please help me to solve this problem
Regards
Sanky Bhai
Hi!
I'm trying to backup the config of our new HP (H3C) Switches (5120, 5800, 10500). The script I created out of the Custom.Template is not working. The prompt of the switches is "<SWITCHNAME>", not "SWITCHNAME>" as in Ciscos IOS. So the script returns the error "Did not receive expected prompt when entering Enable mode".
Has anybody managed to create a script that works with the HP H3C switches?
Regards, lls71
