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"Did not receive VTY entry prompt from device" in Dell 6224P switches

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Is there anyone help me to solve below porblem??

I am trying to backup configuration on my Dell 6224P switches

I got "Did not receive VTY entry prompt from device" when trying to do Device.Backup.Running.Config.

The switch is having user name and password to login through telnet but no password if we connect from console.

 

Debug log

<NEWSESSION CatTools 3.6.0 9/11/2011 11:14:58 AM>
<PROTOCOL=Telnet>
<DEVICE TYPE=Dell.Switch.CLI>
<ACTIVITY TYPE=Device.Backup.Running Config>
<ACTIVITY SCRIPT=C:\Program Files (x86)\CatTools3\Scripts\Client.Device.Backup.Running Config.txt>
<USERS NAME FOR DEVICE=ABCD>
<C OK 11:14:58 AM><R-11:14:58 AM>[13][10]User:
================================================================================
WFMDRetVal=1 Waiting for: "Password:"
WFMDRetVal=2 Waiting for: "Password required, but none set"
WFMDRetVal=3 Waiting for: "abcdef"
WFMDBuffer="[13][10]user:"
================================================================================
<R-11:24:59 AM>[13][10]*** IDLE TIMEOUT ***[13][10]<D 11:24:59 AM>
<SCRIPT VALUES>
<HOSTNAME="">
<PROMPT VTY="">
<PROMPT ENABLE="">
<PROMPT CONFIG="">

I made changes and provided passwords and prompts

New Debug log


<NEWSESSION CatTools 3.6.0 9/11/2011 11:28:44 AM>
<PROTOCOL=Telnet>
<DEVICE TYPE=Dell.Switch.CLI>
<ACTIVITY TYPE=Device.Backup.Running Config>
<ACTIVITY SCRIPT=C:\Program Files (x86)\CatTools3\Scripts\Client.Device.Backup.Running Config.txt>
<USERS NAME FOR DEVICE=WDS-KA-SW01>
<C OK 11:28:44 AM><R-11:28:44 AM>[13][10]User:
================================================================================
WFMDRetVal=1 Waiting for: "xYCz1@22"
WFMDRetVal=2 Waiting for: "Password required, but none set"
WFMDRetVal=3 Waiting for: "abcdef"
WFMDBuffer="[13][10]user:"
================================================================================
<R-11:38:45 AM>[13][10]*** IDLE TIMEOUT ***[13][10]<D 11:38:45 AM>
<SCRIPT VALUES>
<HOSTNAME="">
<PROMPT VTY="">
<PROMPT ENABLE="">
<PROMPT CONFIG="">

 I also tried below by clicking

 initial login require pasword

Initial login requires username/password

Enable mode use AAA suername/password

 

 Cat tool is working with cisco device but not working with Dell switches.

 Is there anyone help me to solve this porblem??


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