Authentication problem with a Cisco VG224

Hello all.

I'm using the evaluation version of Cattools and backing up most of my devices successfully.  I am having problems with a Cisco VG224 (voice gateway).  I am using the device type of Cisco.Router.General and am having problems authenticating to the device.  Here is the capture:

<NEWSESSION CatTools 3.6.0 3/7/2012 8:50:11 AM>

<PROTOCOL=Telnet>

<DEVICE TYPE=Cisco.Router.General>

<ACTIVITY TYPE=Device.Backup.Running Config>

<ACTIVITY SCRIPT=C:\Program Files\CatTools3\Scripts\Client.Device.Backup.Running Config.txt>

<USERS NAME FOR DEVICE=BR25_VG224-01>

<C OK 8:50:11 AM><R-8:50:11 AM>[13][10][13][10]User Access Verification[13][10][13][10]Username: <W-8:50:11 AM>********[13]<R-8:50:12 AM>********[13][10]Password: <W-8:50:12 AM>********[13]<R-8:50:12 AM>[13][10][13][10]Password: <R-8:50:42 AM>[13][10]% Password:  timeout expired!<D 8:50:44 AM>

<SCRIPT VALUES>

<HOSTNAME="">

<PROMPT VTY="">

<PROMPT ENABLE="">

<PROMPT CONFIG="">

================================================================================

WFMDRetVal=1 Waiting for: ">"

WFMDRetVal=2 Waiting for: "#"

WFMDRetVal=3 Waiting for: "% Login invalid"

WFMDRetVal=4 Waiting for: "% Authentication failed"

WFMDBuffer="[13][10][13][10]password: [13][10]% password:  timeout expired!"

================================================================================

================================================================================

WFMDRetVal=1 Waiting for: "% Login invalid"

WFMDRetVal=2 Waiting for: "% Authentication failed"

WFMDRetVal=3 Waiting for: "Username:"

WFMDRetVal=4 Waiting for: "Password:"

WFMDBuffer=""

================================================================================

================================================================================

WFMDRetVal=1 Waiting for: "% Login invalid"

WFMDRetVal=2 Waiting for: "% Authentication failed"

WFMDRetVal=3 Waiting for: "Username:"

WFMDRetVal=4 Waiting for: "Password:"

WFMDBuffer=""

================================================================================

This is frustrating as I have a second voice gateway configured that works - this is a direct copy of that with only the IP and passwords changed.  

Any ideas?  I'm not exactly sure how to read the capture file, but it appears the password isn't being entered?